Little Book of You

Frequently Asked Questions

About the ProductGiving "Little Book of You" as a Gift Ordering the ProductProblems with My Order

About the Product

Q: Who is the book designed for?
A: "Little Book of You" is a magical and one of a kind illustrated memory book created by you for any of the special little people in your life. Parents and kids alike will love the book. It's a great alternative for parents to the traditional baby book but is also a storybook older kids will love to read about themselves. We currently have versions available for children 0-11.
Q: What is the content of the book?
A: 100% customized, our books tell each child's unique birth story through fun and special facts about their birthday, the year they were born, and all the wonderful people who couldn’t wait for them to arrive. Click here to see the full list of questions we'll ask you to fill out to get your custom book.
Q: Is there somewhere I can go to see what a printed book would look like?
A: To see a sample of "Little Book of You" click here. Although your book will be customized, this sample PDF should give you a pretty good idea of what to expect!
Q: How much does it cost?
A: Each book is $49.95 + tax and includes free shipping right to your door. Gift wrapping costs a little bit more, but makes the gift giving experience just that much more special. Our gift boxes are $59.95 + tax and also include free shipping.
Q: How many pages long is it?
A: "Little Book of You" has 32 beautiful full-color pages customized to your little one.
Q: How do I know the story will work for my family?
A: Our goal in writing "Little Book of You" was for it to be flexible and inclusive of many different kinds of families. The story is adjustable for single or dual parents and does not make any distinction between heterosexual or same-sex couples as parents. Our family tree page is completely open, so you tell us who the most important people are in your family - we know every family is unique and want you to be able to honor the closest people in your life and not feel constrained by a rigid form. The story is also told using cuddly animals as our main characters, so it does not specify one particular hair, eye or skin color. We have three color schemes for the book - pink, blue and green - but these are not tied to the gender of the child, so it is up to you to choose which is best for the child you know and love. Lastly, we believe the way it is told should work for births through surrogacy and adoption but are open to feedback. If the book does not work for your family, please let us know how we can adapt as we continue to evolve the product!
Q: Can I order this for twins (or multiples)?
A: The way "Little Book of You" is written, it is intended to celebrate a single child at a time. We recommend (and encourage you!) to buy one book for each of your twins or multiples. The child whose book it is can have their twin referenced on the "family tree" page as well as on the "first people the baby met" page. Other siblings can also be listed in these same places.
Q: Can I order for a child who wasn't born in the US?
A: Unfortunately at this time, "Little Book of You" is only customizable for children born in the US. This is just the beginning of our journey though! Please reach out to [email protected] and tell us what other countries you'd like to see us in. We'd love to hear from you.
Q: Is the product available in other languages?
A: Unfortunately at this time, "Little Book of You" is only available in English. This is just the beginning of our journey though! Please reach out to [email protected] and tell us what other languages you'd like to see us in. We'd love to hear from you.
Q: What kind of paper is it printed on?
A: "Little Book of You" is printed on thick, high-quality Mohawk paper. Luxurious to the touch and built to last!
Q: What are the dimensions of the book?
A: "Little Book of You" is 11.7inches x 8.3inches (A4 sized), comfortably large and perfect for reading together over and over again.
Q: How are the pink, blue and green versions different?
A: There are three versions of the book available in slightly different color schemes - pink, blue and green. On the second page of the "Little Book of You" order form you will be shown 3 different crests and asked to pick one of the three options. This decision will lead to different crest designs being used in your book as well as slightly different accent colors throughout the story. Your choice of color does not have to be tied to the gender of the child, it can be whatever you like best. All versions of the book have the same cover - the pink, blue and green versions don't affect the cover.
Q: How long does it take to fill out?
A: It should take about 15 minutes to fill out. We suggest taking a peek at the full list of questions (especially when filling this out for someone that isn't your own child) before starting so if needed you can gather the information before starting.
Q: How much is shipping?
A: Shipping is free.
Q: Can I change the text on some pages?
A: Text will change throughout the book based on your input in the form fields, but beyond that the text in "Little Book of You" is fixed.
Q: Can I choose to omit some of the pages?
A: Unfortunately, not. Based on the way the story is written and the book is laid out, all pages are required.
Q: Can I change the color on some of the pages?
A: There are three color schemes which you can choose from: pink, blue and green. These color schemes will slightly alter the colors on a few of the pages throughout the book. Beyond these color variations, however, the colors within the book are fixed.

Giving "Little Book of You" as a Gift

Q: How do I gift a book?
A: "Little Book of You" is a great gift! There are two options for how you can gift a book.

The first option is you can fill out the online form yourself and give the gift of the finished book product. This will provide a great wow factor but can be tricky if you don't know detailed information about the child since most of the fields on our order form are required. Click here to see all the questions you will need to fill out and see if this option is right for you.

The second option is you can give a gift card to the parents of the child and they can fill it out themselves for their own child. We offer the option to have a gift card emailed to you right away or a nicely wrapped gift experience delivered to you by mail for a more special gift giving moment. A gift card is the right option if you a) don't have all of the information you need to fill out the online form b) are giving this as a gift before the child is born or c) think the parents would enjoy filling it out themselves or would prefer to put their own touches into the book.

Q: Can I fill one out for a friend or relative?
A: Yes! Filling out a book for a friend or relative is a great option as people love receiving the finished product! Before starting with this option though you'll want to click here to see the list of questions we ask on our our order form. Don't know the answers and not sure how to get them? Give a gift card!
Q: Can I give this as a baby shower present (before the baby is born)?
A: Yes! "Little Book of You" is a great shower gift. Since most baby showers take place before the little one arrives, in this case we recommend buying a gift card so the parents can fill out all the details about the baby once he or she is born. You can purchase a gift card that will be emailed to you so you can have it right away and write your own card or we also offer a gift wrapped version that includes a gift card, brochure explaining the product and a nice box in festive wrapping.
Q: Can I give a gift card?
A: Yes! You can order a gift card to be delivered immediately by email or order a physical gift card that comes wrapped in a nice box with a brochure explaining the product for a festive gift-giving occasion.
Q: What do I get if I buy the gift wrapped version?
A: The gift wrapped version includes a gift card and elegant brochure in a nice box with a ribbon. We will mail it to you or directly to the gift recipient. The wrapping and description of the product add a nice element of festivity to the gift giving experience.
Q: I have most of the information but not all of it for someone I want to give this as a gift for, what should I do?
A: The majority of the fields in our order form are required. You can check here to see the full list of questions. Given the way the story is structured, we had to design it this way to ensure you get the best possible product! If you don't know all the answers we recommend you either do some investigative work to get the answers or give a gift card so the parent(s) of the child can fill it out -- which we think is also a great option!

Ordering the Product

Q: What is the full list of questions I will need to answer to fill out the book?
A: The book requires you to enter the following information about the child:
  • Full Name
  • Name Child Goes By
  • Birthday
  • Birth Time
  • Weather on Child's Birthday
  • Birth Weight
  • Birth Height
  • Hospital or Place of Birth
  • Geographic Location of Birth
  • 4-16 Family Members Names and Their Relationship
  • 1-8 People the Child First Met
  • Doctor or Midwife's Name (Optional)
  • First Home Address
  • Explanation of Why Their Name was Chosen
  • 1-3 Nicknames
Q: What if I don't fill out every question?
A: The majority of the fields in our order form are required. You can check here to see the full list of questions. Given the way the story is structured, we had to design it this way to ensure you get the best possible product! You will not be able to complete your order without filling in all the required fields.
Q: Can I save my entry and come back to buy it?
A: Unfortunately you are not able to save your entry and come back to it at this time. That said, everything you have filled out will stay filled out as long as you keep your browser window open. You can toggle between different sections of the order form, go back to the homepage or visit our FAQ page and won't lose your work. If you get halfway through filling out the form and realize you're missing important information we recommend you keep the browser window open and the computer on sleep until you can gather what you need. We also suggest taking a look at the full list of questions here before starting so you know what you'll need!
Q: Will I get to see a proof?
A: The last step before you complete your order will be to review all of the information you've submitted. Please check your work carefully before you hit submit. We do not send proofs.
Q: How long will it take to get delivered?
A: Delivery of finished books typically takes about 10 business days. Each book is made with love, uniquely for your little one, so it takes a little bit more time than your average delivery! Delivery times vary based on geographic location. Gift cards can be delivered right away by email and wrapped gift boxes are delivered in 5-7 business days.
Q: Can I order more than one book?
A: Yes! At checkout you will be asked the quantity you'd like to order. This is a good option if you want one to play with and get sticky fingers all over and one for safe keeping!
Q: What do I do if I submit and realize I made a mistake?
A: We're sorry you made a mistake. Please contact us at [email protected] with your order number and problem and we will do our best to work with you to find a resolution.
Q: Can I order one outside the US?
A: Unfortunately at this time, "Little Book of You" can only be delivered in the US. This is just the beginning of our journey though! Please reach out to [email protected] and tell us what other countries you'd like to see us in. We'd love to hear from you.
Q: If I want to re-order a book I already ordered how do I do it? Will I get a discount?
A: To re-order a book you've already ordered send us an email at [email protected] with your original order number and we can work with you to process the order.
Q: Is the information I submit about my child secure?
A: The information you provide us will be used to complete your finished book product. We will also use your information in the product servicing emails we send you and in some cases for marketing. We will not share your information with any third parties.

Problems with My Order

Q: Can I make changes after the order has been placed?
A: Unfortunately all orders are made to order and go straight to print so we can get your book to you as soon as possible. For these reasons changes can't be made after an order has been placed. If you realize you made a mistake, please contact us at [email protected] with your order number and problem and we will do our best to work with you to find a resolution.
Q: If I find a typo when I receive the book what do I do?
A: We're sorry you found a mistake in your book. Please contact us at [email protected] with your order number and problem and we will do our best to work with you to find a resolution.
Q: Can I return my book?
A: All books are custom made to order so cannot be returned.
Q: Help! How do I get in touch with a person to discuss my issue?
A: Please email us at [email protected]. If you would prefer to speak over the phone please provide your phone number in your email and we will call you back.
Q: What do I do if the map of my address is wrong?
A: All map images pull directly from Bing Maps. If you have confirmed that the address you put in is correct, it may be an issue with the map data on the Bing side. We unfortunately will not be able to fix any issues related to map rendering unless Bing updates their maps.
Q: I can't tell if my order went through?
A: After you put in your payment information you will be taken to a confirmation screen. You will also receive an email within 5-10 minutes confirming your order. We will also send you an email once your order has been sent to print and when it has shipped. If you didn't get these confirmations please email us at [email protected] and we will look into your order for you!
Q: I got charged but never got an order confirmation. What happened?
A: Please email us at [email protected]. We will check on your order for you!
Q: I ordered a book but never received it, what should I do?
A: Please email us at [email protected]. Please provide your order number if you have one. We will check on your order for you!
Q: My promotion code isn't working, what should I do?
A: Some promotion codes have expiration dates, which may be why it isn't working. If you believe yours should still be active send us a note at [email protected] and we'll look into the issue for you!